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How k880 Handles Your Personal Information

This Privacy Policy explains what data k880 collects when you open an account, make deposits through bKash, Nagad or Rocket, and use our platform — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and delete dataNo data sold to third partiesBangladesh-region applicable
k880 How k880 Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

k880 applies several layers of security to the data we hold. SSL encryption covers all data in transit between your device and our servers, whether you are on a mobile browser in Dhaka or switching to desktop mid-session. Account login uses one-time password verification sent to your registered mobile number, so unauthorised access is flagged before it reaches your wallet. We retain your account data for as long as your account remains active and for the period required under applicable regulations thereafter; once the retention period ends, data is securely deleted. You can request a copy of your stored data at any time through your account settings.

SSL Encryption in Transit

Every piece of data moving between your phone and k880 is encrypted with SSL. This covers your login session, bKash deposit flow and account profile updates without exception.

OTP Login Verification

Each login triggers a one-time password to your registered number. If someone else tries to access your account, the OTP step stops them before they reach your wallet or transaction history.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform performs. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion

Your data is kept only as long as necessary for account operation and any applicable regulatory period. Once that period ends, your personal records are removed from our active systems.

PRIVACY CONTACT PATHS

How to Reach Us About a Privacy Request

If you want to access the data we hold on your account, request a correction or ask us to delete your information, our support team handles these requests directly. You can reach us through the channels below. We aim to acknowledge every privacy-related request within a reasonable timeframe and will keep you updated on progress throughout the process.

Live Chat Start a live chat session from any page on k880. Our support agents can log your data access or deletion request and escalate it to the right team immediately.
Email Support Send your privacy request to our support email address found in your account settings. Include your registered phone number so we can verify your identity quickly.
Account Help Centre Log into your k880 account and open the Help section. From there you can submit a formal data request form, which routes directly to our data-handling team.

Common Questions About Your Privacy on k880

These are the questions we hear most often when it comes to data, account privacy and your rights as someone who uses k880. If your question is not covered here, our live chat and email support channels are open for more specific requests.

We store your name, phone number, email, date of birth and account activity history. Payment references from bKash, Nagad and Rocket are logged for transaction accuracy; your wallet PINs are never stored by us.

We do not sell or share your data with advertisers. We only pass data to service providers — like payment processors — who need it to complete a specific task, and they cannot use it for anything else.

Log into your k880 account, go to the Help section and submit a data access request. Our team will verify your identity and provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through live chat or the account Help section. We will close your account and remove personal data, subject to any retention period required under applicable regulations.

Payment references are stored on encrypted servers. We record the transaction ID and amount only — never your mobile wallet PIN. SSL encryption covers the full data transfer between your device and our platform.

This policy applies to accounts registered through k880. Whether you can lawfully use the platform depends on your local law and eligible region; please verify this independently before you open an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.